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Montana / Rideshare article

Montana Is Suing Uber Over Uber One. What the Case Is About.

This case isn’t about injuries. It’s about money: how Uber signs people up for its Uber One subscription, and how hard it is to cancel.

What happened. The Federal Trade Commission sued Uber over Uber One in April 2025. In December 2025, Montana Attorney General Austin Knudsen joined an amended complaint along with about 20 other states and the District of Columbia. The case is pending in federal court in the Northern District of California, and trial is scheduled for February 2027.

What the states allege.

  • Free trials turned into paid subscriptions without clear consent.
  • The promised savings didn’t materialize. Some members were still charged delivery fees.
  • Cancelling took up to 23 screens and 32 separate actions.

The states claim violations of the federal Restore Online Shoppers’ Confidence Act and their own consumer protection laws.

Uber’s response. Uber says most cancellations take seconds in the app, denies charging people without consent, and says it will fight the case.

What to do if you’re affected. There’s no claim process yet. If you were charged for Uber One without meaning to sign up, keep your receipts and your cancellation emails or screenshots. You can also file a complaint with the Montana Office of Consumer Protection.

Sources: Montana DOJ press release · Michigan AG release noting the February 2027 trial date (Dec. 18, 2025) · FTC — Amended complaint against Uber

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