Privacy Policy

This policy explains what RideClaim.co collects when you use www.rideclaim.co, how we use it, and who we share it with.

What we collect

Free case review requests

When you ask for a free case review, we collect your name, phone number, email address, the state and date of the accident, and the type of accident. We note which page you sent the request from.

If you use a state claim calculator and then send that request, the calculator also attaches these answers. Those are the medical bills and lost wages you entered, the injury severity you selected, how much of the fault you said was yours, and an app-period value. The same fields are sent if you leave the starting selections in place.

Injury severity starts on moderate. The choices are minor, moderate, serious, and catastrophic. Fault starts on none or almost none. The choices are none or almost none, about 10%, about 25%, and about half.

The app-period value depends on who you say you were. A passenger selection sends the value for a ride that was accepted or a passenger who was on board. The calculator does not ask a passenger a separate app-status question. A driver selection sends the status the driver picks: a ride was accepted or a passenger was on board, the app was on and waiting for a ride, or the app was off. If the driver leaves that question on Select, the period is sent blank. Someone in another vehicle, a pedestrian or bicyclist, or a person reporting another rideshare-related accident is not asked. The calculator sends unknown for that period.

The calculator also sends the type of accident. Those choices match the case-review form. It sends your name, phone number, email address, accident date, and state with that request.

Law firm inquiries

The For Lawyers form collects your name, law firm, firm website, work email, phone number if you give one, the states where your firm practices, what you're interested in, and anything you write about your firm's experience.

Comments

Article comments run on CommentBox.io. When you comment, CommentBox collects the information it asks for, such as your name or login, and your comment is shown publicly on the article. Please don't post private details about your own case.

Technical information

Like any website, our hosting provider receives your IP address and basic browser information when you load a page. To stop spam, our forms keep a short count of recent requests from the same IP address and email address. Those counts are stored as one-way hashes, not as the addresses themselves, and are cleared within about a day. The calculator form also requests a timing token from this site and sends that token with the request. As of November 10, 2026, this policy does not state a separate retention period for that token.

Approximate state

On the homepage, we ask GeoJS, an IP lookup service, which US state your connection appears to come from, so we can suggest your state's guide. We keep only the state name, in your browser, for the rest of your visit. We don't store your IP address, city, or location coordinates for this.

How we use it

• To send your case review request to the participating firm we match you with, so it can contact you.
• To confirm your email address. After you send a request, we email you a link to confirm it.
• To review law firm inquiries and reply to them.
• To block spam and repeated automated submissions.
• To remember whether you chose light or dark mode.

How we store it

A case review request is delivered by email as soon as you send it. While we wait for you to confirm your email address, we also hold an encrypted copy (AES-256-GCM) on our server. That copy is deleted when you confirm, or after 45 minutes if you don't. Requests and law firm inquiries are delivered by email, so copies remain in the inboxes that receive them. If the request was sent from the state claim calculator, the emailed request and the encrypted copy include the calculator answers described above.

Who we share it with

• The firm we match you with. We send your case review request to a participating law firm licensed in your state so it can contact you about your claim. You ask us to do this when you check the consent box on the form. Participating firms pay RideClaim.co a referral fee.
• Service providers that run the site. Hostinger hosts the site and its content delivery network. Resend delivers our emails. Google Fonts serves the site's fonts. GeoJS provides the homepage state suggestion. CommentBox.io runs article comments, and its code loads from unpkg.com. Each of these services receives your IP address when your browser connects to it, and handles data under its own privacy policy.

Law firm inquiries go only to RideClaim.co. They are not shared with consumers or other firms.

Cookies and browser storage

RideClaim.co doesn't use analytics or advertising trackers. The site stores two small items in your browser:

• rc_theme (local storage) remembers light or dark mode if you choose one.
• rc_approx_state_v1 (session storage) remembers the suggested state for your visit.

Our hosting provider may set a cookie when it briefly checks your browser before loading a page. CommentBox.io may set its own cookies or storage.

Your choices

• You can read the whole site without sending us anything.
• You can clear this site's data in your browser settings to remove the theme and state preferences.
• If you don't confirm your email address, the encrypted copy of your request on our server is deleted after 45 minutes. The emailed request has already been delivered.
• Comments are managed through CommentBox.io.
• To ask what information we have about you, or to ask us to delete it, email privacy@rideclaim.co.

Children

RideClaim.co is meant for adults. It isn't directed to children under 13, and we don't knowingly collect information from them.

Changes to this policy

If we change this policy, we'll update this page and the date at the top.

Contact

Questions about this policy or your information? Email privacy@rideclaim.co.